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Privacy Policy

Last updated: Dec. 15, 2020

Your privacy is important to us. This online privacy policy is your guide to how we handle information we may obtain from you or about you when you visit lvvwd.com, springspreserve.org, snwa.com, lvwash.org, vegasmuseums.org, wucaonline.org, lasvegasgmp.com, nvwarn.org, warmspringsnv.org, waterqualitysnwa.com and our associated LVVWD and Springs Preserve mobile applications (the “Site”). If you have questions about our privacy practices on the Site, please contact us.

Information Collected Automatically

Like most websites, we automatically collect certain information during your visit to our Site. We currently use Google Analytics to perform web measurement and analytics. The information it collects may be used for things such as compiling statistics about our Site and measuring Site activity so that we may update the Site to better meet users' needs and interests. Get more information about how Google may use data it collects through the Site, or learn how to opt out of Google Analytics data collection.

The Las Vegas Valley Water District mobile app collects analytics through the Microsoft Visual Studio App Center.

Information that may be collected by automated means includes:

Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. Like many websites, our Site is not designed to respond to “Do Not Track” signals received from browsers. Learn more about “Do Not Track” signals.


We use "cookies" to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information. A cookie is a text file that is placed in your computer or device to store your preferences. Most web browsers automatically accept cookies, but you can change your browser setting to decline cookies, if you so choose. If you do decline cookies, you may not be able to sign in or use other interactive features on this Site. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. Learn more about cookies.

In addition, we may use automatically-collected information to track your activity over time and across websites, as well as across different devices you use to access the Internet.

Pixel Tags and Retargeting

We operate advertising and marketing campaigns in partnership with third-party vendors. As part of our campaigns, we place pixel tags on individual web pages within our Site to track interest in certain types of web content. These tags are used to obtain information about the computer being used to view Web pages, including the IP address, the user’s operating system, and browser type. Pixel tags provide us and our vendors with information about topics and activities of interest to Site visitors, and the digital advertisements or articles that referred visitors to our Site. This helps us determine the effectiveness of our marketing campaigns.

Retargeting is a cookie-based technology that uses Javascript code to “follow” visitors when they leave our website. We may place pixel tags containing this code on individual web pages on the Site. This enables our third-party advertising partners to show you ads about our programs and activities, based on your interests, on other websites.

Personal Information Collection and Use

We may collect personal information from you when you voluntarily provide it on the Site while filling out a form, submitting a question or signing up for one of our programs or online services. Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy. Some other ways in which you may submit information to us include:

Some other types of uses for personal information provided to us include:

We will store the information you share with us in a manner that complies with applicable data privacy laws. Our online credit card transactions are conducted using a third-party payment processor who is required to meet Payment Card Industry security standards.

To review or request changes to any of the personal information you submit, contact us.

How We May Share Your Information

Although we will not sell your information, we may share the personal information we collect through our Site with our employees, agents, vendors, consultants, contractors, and other service providers and affiliated organizations that need the information to carry out work on our behalf. These third parties use the personal information to which they have access to fulfill the purposes for which we shared that information.

We also may share your information:

Please note that LVVWD, SNWA, and the Springs Preserve are public agencies subject to the Nevada Public Records Act and other applicable state or federal laws. Information submitted through this Site may be subject to disclosure if a public records request is made. We respond to requests within the parameters of those laws.

Links to Third Party Sites

This Site contains links to other websites. The linked sites are not under our control and we are not responsible for the privacy practices or content of any linked site or any link contained on a linked site. We are providing these links as a convenience and the inclusion of any link does not imply endorsement of that site. You should consult the privacy policy of any linked website you may visit.

Social Networking Sites

This Site may contain links to or integrations with social networking sites such as Facebook, Twitter, YouTube, etc., whose information and privacy practices may be different than ours. You should consult the other sites' privacy policies – we have no control over information that is submitted to, or collected by, these third parties.

For information about how each social networking site handles your personal information, refer to their privacy policies and terms of use.

Data Security

We use appropriate administrative, physical and technical safeguards to protect the personal information you share with us. It is important that you protect your password and other personal information to prevent unauthorized individuals from using it online. Although we attempt to maintain the security of this Site and the information you provide to us, please be aware that no security system is completely impenetrable. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

Content Accuracy

We make every effort to provide the most timely, accurate information. However, technical difficulties or human error may occur. We caution you to check or verify facts you use to make decisions that affect public safety, personal finances or business finances. The information on this Site is not guaranteed to be correct or complete. You are responsible for any conclusions or actions you undertake as a result of the information on this Site.


This Site is not intended for, nor targeted to, children under age 13, and we do not knowingly or intentionally collect information from children under age 13. If we learn that we have received information directly from a child who is under the age of age 13, we will delete the information in accordance with applicable law.

Contests and Promotions

We may occasionally sponsor contests or promotions on our Site. Participation is voluntary and no purchase is required. If you win a contest or promotion, personal information you provide (e.g., name, email address, demographic information, etc.) may be disclosed on a winners list as required by law. By entering, you consent to the use of your personal information by us for things such as prize fulfillment and/or for marketing. Additionally, by entering, you agree to all terms and conditions, which will be clearly outlined in the specific rules of each contest or promotion. Where a contest or promotion is not sponsored by us, the identity of the sponsor will be clearly disclosed in the specific rules of each contest or promotion. We encourage you to review the privacy policy of the sponsor before entering.

Information for Users Outside the United States

If you are visiting the Site from outside the United States, please be aware that information we collect will be transferred to and stored in the United States. By using the Site, you acknowledge and consent to the transfer and processing of your personal data in the United States as described in this policy, including the use of cookies and transfer of information to third parties. Please be aware that the data protection laws and regulations applicable to your personal data transferred to the United States may be different from the laws in your country of residence.

Changes to This Policy

We may change this privacy policy from time to time at our sole discretion. If we make changes, we will notify you by revising the date at the top of the policy. We encourage you to review this policy frequently to stay informed about our information practices.

Contact us

If you have questions regarding our privacy policy or other issues concerning our Site, please contact us:

Mailing address
Public Information Division
1001 S. Valley View Blvd.
Las Vegas, NV 89153

Email us

Las Vegas Wash Project Coordination Team • 100 City Parkway, Suite 700 • Las Vegas, NV 89106 • (702) 822-3300
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